Position Summary As a Customer Service Coordinator in the Contact Center, you will serve as the initial point of contact for a high volume of inbound calls related to workforce services across the 13-county Greater Houston region. This is a call-center–based role that requires consistent phone engagement throughout the workday. Your superior interpersonal and organizational skills, along with…

SUMMARY: The Recruiter focuses on assisting in filling open positions within the workforce board area. The Recruiter, will be responsible for identifying, engaging, and evaluating candidates for a diverse range of job openings across various employers. Their role will center on addressing the unique challenges posed by hard-to-fill positions and managing high-volume hiring initiatives…

Summary: Coordinate outreach campaigns, partner engagement, events, workshops, and activities that expose youth to career pathways and training opportunities. Key Responsibilities: Plan and facilitate career exploration events, tours, and job shadows. Facilitate work readiness classes and workshops (communication, teamwork, professionalism). Deliver labor market-driven…

PROJECT DIRECTOR POSITION SUMMARY The Project Director serves as the senior leader responsible for the overall strategy, operational performance, financial stewardship, organizational effectiveness, and successful execution of the Workforce Solutions region. This position requires a proven business and operations leader who can lead at scale, establish effective organizational systems…

Summary: The Case Management Specialist conducts intensive case management, and follow-up services with jobseeker customers and enrollees of postsecondary education and training as part of monitoring Workforce Solutions customer outcomes. Work is performed under the supervision of the Professional Career Advisor and/or Education and Training Specialist as part of the review of career and…

Training and Development Specialist Position Summary As a Training and Development Specialist, you will play a crucial role in ensuring the smooth execution of our training programs. You will be responsible for assessing training needs, organizing training courses, coordinating with stakeholders and facilitating training sessions for both new hires and existing employees. Your primary…

Performance Tracking Specialist Position Summary The Performance Tracking Specialist supports Workforce Solutions operations by ensuring the accuracy, consistency, and integrity of program data across all service lines. This role plays a critical part in maintaining compliance, generating performance insights, and supporting data-informed decision-making. Key Responsibilities Enter…