Summary: As the first point of contact for Workforce Solutions Gulf Coast customers, the Service Coordinator plays a key role in ensuring a seamless and supportive experience for customers entering the Workforce Solutions career office and utilizing the resource room. Positioned at both the office entry and within the resource area, the Service Coordinator helps customers navigate available…

Summary: The Operations Quality Control Coordinator is a highly motivated and organized individual with a passion and talent for working with others. The coordinator will perform systematic monitoring, prepare compliance reports, evaluate programs, services and procedures to ensure adherence to policies and regulations. The coordinator provides forecast and guidance information for performance…

Summary: Professional Career Advisors have student- and employer-facing roles to help jobseeker customers explore careers, apply for opportunities, and connect them with employers that interest them most. Advisors review the customers’ job experience and discusses career aspirations, concerns, and uncertainties, and guides them through the journey. The career advisor in consultation with the…

Position Summary As a Customer Service Coordinator in the Contact Center, you will serve as the initial point of contact for a high volume of inbound calls related to workforce services across the 13-county Greater Houston region. This is a call-center–based role that requires consistent phone engagement throughout the workday. Your superior interpersonal and organizational skills, along with…

Summary: The Employment and Human Services Associate plays a critical role in supporting the Reemployment Services and Eligibility Assessment (RESEA) program by interviewing unemployment insurance claimants, verifying eligibility, and connecting individuals to workforce services. This position ensures compliance with program requirements while guiding participants through reemployment planning…

PROJECT DIRECTOR POSITION SUMMARY The Project Director serves as the senior leader responsible for the overall strategy, operational performance, financial stewardship, organizational effectiveness, and successful execution of the Workforce Solutions region. This position requires a proven business and operations leader who can lead at scale, establish effective organizational systems…