Position Summary As a Customer Service Coordinator in the Contact Center, you will serve as the initial point of contact for a high volume of inbound calls related to workforce services across the 13-county Greater Houston region. This is a call-center–based role that requires consistent phone engagement throughout the workday. Your superior interpersonal and organizational skills, along with…

Summary: The Employment and Human Services Associate plays a critical role in supporting the Reemployment Services and Eligibility Assessment (RESEA) program by interviewing unemployment insurance claimants, verifying eligibility, and connecting individuals to workforce services. This position ensures compliance with program requirements while guiding participants through reemployment planning…

PROJECT DIRECTOR POSITION SUMMARY The Project Director serves as the senior leader responsible for the overall strategy, operational performance, financial stewardship, organizational effectiveness, and successful execution of the Workforce Solutions region. This position requires a proven business and operations leader who can lead at scale, establish effective organizational systems…