Summary: Develop, manage, and oversee worksite placements for paid work experience, internships, and other work-based learning opportunities. Key Responsibilities: Recruit, screen, and approve worksites in alignment with WIOA and HGCY criteria. Conduct worksite inspections and ensure youth-friendly, safe environments. Support employers with onboarding, supervision…

Summary: As a Virtual Service Coordinator, you’ll serve as the initial point of contact for in-bound inquires for workforce services across the 13-County Greater-Houston region. Your superior interpersonal and organizational skills, along with your dedication to customer service will be vital to ensuring the satisfaction of Workforce Solutions customers. Applicants should demonstrate effective…

Summary: Expand employer partnerships and create pipelines for youth opportunities by building and maintaining partnerships with businesses, training providers, and community organizations. Key Responsibilities: • Develop employer relationships across high-demand industries. • Promote WBL, internships, OJT, RAP, and youth hiring initiatives. • Coordinate summer jobs recruitment, career…

Position Summary The Training and Development Manager plays a key role in planning, organizing, and supporting the successful delivery of professional development and training initiatives across the organization. This position serves as the logistical and operational lead for scheduling training sessions, managing resources and materials, maintaining training records, and ensuring alignment…

Summary: The Employment and Human Services Associate plays a critical role in supporting the Reemployment Services and Eligibility Assessment (RESEA) program by interviewing unemployment insurance claimants, verifying eligibility, and connecting individuals to workforce services. This position ensures compliance with program requirements while guiding participants through reemployment planning…

Summary: The Employment and Human Services Associate supports Supplemental Nutrition Assistance Program Employment and Training (SNAP E&T) participants by providing individualized guidance, employment planning, and access to education, training, and support services. This role involves conducting eligibility interviews, developing Employment Plans, and referring participants to appropriate…

Summary: The Talent and Development Manager provides leadership and strategic direction for workforce talent development programs, including On-the-Job Training (OJT), apprenticeships, and employer upskilling initiatives. This role supervises Talent Development Specialists and related staff, ensuring compliance with workforce guidelines, quality case management, and successful training outcomes…

SUMMARY: The Administrative Assistant provides comprehensive administrative and operational support to the Project Director to ensure the efficient management of SERCO’s Workforce Solutions regional operations. This role enhances the Director’s capacity to meet programmatic, compliance, and performance goals by coordinating logistics, managing information flow, facilitating communication across…

SUMMARY: The Accounting Coordinator, under the supervision of the Director of Finance, is responsible for managing local financial transactions, reconciliations, and contract-related fiscal tracking. This position performs a variety of accounting tasks, including invoice preparation, journal and ledger maintenance, and preparation of financial records and reports. The Accounting Coordinator also…

SUMMARY: The Admin/Clerk provides essential administrative and clerical support to ensure smooth and efficient office operations. This role is responsible for payroll processing support, timesheet allocation reviews, mileage validation, and report generation to track and control expenditures. Additionally, the Admin/Clerk serves as the Lyso Administrator, ensuring all mandatory staff training…

Summary: The Facilities Manager serves as the primary lead for facilities operations across the North Houston Workforce Centers (WFCs), ensuring vendor procurement, contract compliance, invoicing, and site requests are managed timely and accurately. This role oversees all facility-related needs, including leases, vendor services, safety, and operational readiness, while maintaining strong…

SUMMARY: The Project Director is responsible for leading, managing, and overseeing the operations of Workforce Solutions region. This position requires extensive experience in workforce development, particularly with managing federally funded programs and One-Stop operations. The Director ensures excellence in service delivery to employers, job seekers, and community stakeholders, and aligns…

SUMMARY: The Program Manager is responsible for overseeing the execution of multiple workforce programs such as WIOA, Choices, SNAP, & RESEA ensuring all performance, staffing, and compliance requirements are met. This role directs and supports program teams, monitors operations to ensure alignment with organizational quality standards, and evaluates system processes for effectiveness and…

Summary: Serve as the primary point of contact for youth participants, guiding them through enrollment, assessment, career planning, program activities, and ongoing case management. Key Responsibilities: Conduct intake, eligibility determination, and case management. Develop and monitor Individual Service Strategies (ISS). Provide career counseling, labor market…

Summary: The Business Services Unit/Recruiter Supervisor provides leadership and oversight for SERCO’s Business Services (BS) and Recruitment teams, ensuring employer engagement, recruitment, and placement activities align with workforce board priorities and contractual performance standards. This role supervises Business Consultants and Recruiters (I–III), ensuring staff deliver high-quality…

Summary: The DMO Manager provides leadership and oversight for SERCO’s North Houston Workforce Centers data integrity, quality assurance, performance tracking, and eligibility functions. This role ensures compliance with contractual and regulatory requirements while overseeing staff responsible for data entry, reporting, monitoring, and corrective action follow-up. The DMO Manager is…

Summary: The Career and Education Manager provides oversight and strategic leadership for career advising, education planning, and training services across Workforce Solutions programs. This role supervises Professional Career Advisors, Case Managers, and Education & Training Specialists to ensure customers receive comprehensive career guidance, access to financial aid, and support in completing…

Summary: The Case Management Specialist conducts intensive case management, and follow-up services with jobseeker customers and enrollees of postsecondary education and training as part of monitoring Workforce Solutions customer outcomes. Work is performed under the supervision of the Professional Career Advisor and/or Education and Training Specialist as part of the review of career and…

Summary: The Employment and Human Services Associate provides direct support to families receiving Temporary Assistance for Needy Families (TANF) through the Choices program. This role focuses on helping participants achieve self-sufficiency by developing Family Employment Plans, addressing barriers to employment, and coordinating access to workforce, training, and support services. The…

Training and Development Specialist Position Summary As a Training and Development Specialist, you will play a crucial role in ensuring the smooth execution of our training programs. You will be responsible for assessing training needs, organizing training courses, coordinating with stakeholders and facilitating training sessions for both new hires and existing employees. Your primary…

Summary: The Business Services Manager provides strategic leadership and oversight of employer engagement and business development initiatives across all regions. This role ensures that Business Consultants, Recruiters (I–III), and supporting staff deliver high-quality services to employers, job seekers, and workforce partners in alignment with workforce board priorities, contractual performance…

Summary: The Community Engagement Manager provides strategic leadership and oversight for community engagement efforts across the 13-county Gulf Coast region. This role supervises and supports the Community Engagement Specialist(s) and Coordinator(s), ensuring consistency, alignment, and impact in outreach, partnerships, and service delivery. The Manager develops regional engagement strategies…

Summary: The Community Engagement Coordinator will play a key role in fostering connections between our organization and the communities we serve. This individual will be responsible for developing and implementing strategies to engage community members, stakeholders, and partners in our mission covering a span of thirteen (13) counties. Key Responsibilities • Develop and implement strategies…

Summary: The Community Engagement Specialist is responsible for building and maintaining strategic partnerships that amplify Workforce Solutions' visibility, presence, and impact across the 13-county Gulf Coast region. This role convenes stakeholders, coordinates outreach initiatives, and ensures alignment with the Gulf Coast Workforce Board’s mission to increase access to services, mobilize…

Summary: Multi-media content creator for Workforce Solutions Gulf Coast as a post-production editor to create cinema quality storytelling videos, and other digital content for the web that highlights the diverse range of activities that take place across the workforce system. Key Responsibilities: • Document workforce system success stories via film, video, and written content • Conduct…

Summary: As the first point of contact for Workforce Solutions Gulf Coast customers, the Service Coordinator plays a key role in ensuring a seamless and supportive experience for customers entering the Workforce Solutions career office and utilizing the resource room. Positioned at both the office entry and within the resource area, the Service Coordinator helps customers navigate available…

Position Summary The individual in this entry level position provides superior customer service to applicants seeking financial aid assistance for training in a fast paced, multi-functional environment. The Eligibility Specialist will eagerly assist applicants with applications and required documents for financial assistance and other expanded services Workforce Solutions offers. Accurate and…

Summary: Business Coordinator Staff stationed at the central office play a critical role in facilitating employer engagement and support within the Workforce Solutions framework. This dynamic role involves handling employer inquiries via phone calls, faxes, and emails, providing guidance on Workforce Solutions services, human resource and staffing matters, and labor laws. Additionally, the team…

Summary: The Talent Development Specialist (Talent Development Coach) supports workforce upskilling by managing On-the-Job Training (OJT) and apprenticeship services from candidate selection through program completion. This role collaborates with employers to design training plans, conducts participant onboarding and case management, ensures compliance with workforce program guidelines, and…

Summary: Professional Career Advisors have student- and employer-facing roles to help jobseeker customers explore careers, apply for opportunities, and connect them with employers that interest them most. Advisors review the customers’ job experience and discusses career aspirations, concerns, and uncertainties, and guides them through the journey. The career advisor in consultation with the…

Summary: The Education and Training Specialist is responsible for helping customers to develop and execute individualized education and training plans. The Specialist will work with the customer to administer skills and ability assessment and identify other pre-requisites to ensure successful completion of postsecondary education aligned with their long-term employment goals. Key…

Summary: Managers are directly responsible for the staff and service to customer. The manager sets the tone for the office and communicates with staff the expectations for quality service and expected accomplishments. Managers are the example for responsibility and accountability and work with supervisors in supporting staff in performing their duties. Key Responsibilities: • Clearly…

Summary: Supervisors are responsible for the staff and service to customers. The Supervisor sets the tone for the office and communicates with staff the expectations for quality service and expected accomplishments. Supervisors are to model the example of responsibility and accountability and work with managers in supporting staff in performing their duties. Key Responsibilities: • Clearly…

Position Summary This performance data analyst supports transparency and data-driven decision-making across all Workforce Solutions programs by developing, maintaining, and documenting database queries, reporting applications, and related processes. Working closely with the management team, the role designs and delivers effective reports, analyses, and visualizations of performance data. They…

Summary: The Operations Quality Control Coordinator is a highly motivated and organized individual with a passion and talent for working with others. The coordinator will perform systematic monitoring, prepare compliance reports, evaluate programs, services and procedures to ensure adherence to policies and regulations. The coordinator provides forecast and guidance information for performance…

Summary: Reviews case files to ensure compliance with contractual agreements; implements and enforces quality improvement plans; identifies trends, conducts training; ensure data integrity and performance outcomes. Key Responsibilities Quality Assurance: Review case files Write, review and/or update quality improvement plans. Present consistent feedback to management regarding areas…

Summary: The Lead Business Consultant’s role in fostering relationships between the workforce development program and local employers. Staff, whether at central or at career offices, will act as Workforce Solutions’ sales force arm, marketing services to area employers and ensuring that services we promise to an employer are delivered. This position focuses on creating and maintaining…

Summary: The Recruiter III leads recruitment and talent alignment efforts for high-demand, high-skill careers within Workforce Solutions Gulf Coast’s targeted industry sectors, such as advanced manufacturing, healthcare, IT, energy, and logistics with a focus on mid-career to senior professional and technical roles. This role requires a strategic mindset, strong industry knowledge, and a…

Summary: The Recruiter II leads recruitment and talent alignment efforts for high-demand, high-skill careers within Workforce Solutions Gulf Coast’s targeted industry sectors, such as advanced manufacturing, healthcare, IT, energy, and logistics with a focus on entry-level to early-career professional and technical roles. This role requires a strategic mindset, strong industry knowledge, and a…

Summary : The Recruiter I connects job seekers with immediate employment opportunities in essential, entry-level occupations across the Gulf Coast region. This position builds partnerships with employers offering positions in sectors such as retail, hospitality, food service, warehousing, and light industrial work. The Recruiter works within the Workforce Solutions system to streamline job…

Summary: Oversee day-to-day service delivery, staff supervision, and alignment with HGCY program goals. Key Responsibilities: • Supervise contractor staff delivering HGCY services. • Ensure services meet performance targets and contractual requirements. • Act as the primary liaison with Workforce Solutions staff. • Manage budget, staffing, and resources. • Lead continuous improvement and…

Summary: Develop, manage, and oversee worksite placements for paid work experience, internships, and other work-based learning opportunities. Key Responsibilities: Recruit, screen, and approve worksites in alignment with WIOA and HGCY criteria. Conduct worksite inspections and ensure youth-friendly, safe environments. Support employers with onboarding, supervision…

Summary: The Youth Employment Counselor serves a critical role in connecting youth job seekers with meaningful employment opportunities. This position is centered on job matching and placement—supporting individuals in identifying career goals, aligning their skills with labor market demand, and guiding them through the application and hiring process. Youth Employment Counselor provide universal…

Summary: Coordinate outreach campaigns, partner engagement, events, workshops, and activities that expose youth to career pathways and training opportunities. Key Responsibilities: Plan and facilitate career exploration events, tours, and job shadows. Facilitate work readiness classes and workshops (communication, teamwork, professionalism). Deliver labor market-driven…

Performance Tracking Specialist Position Summary The Performance Tracking Specialist supports Workforce Solutions operations by ensuring the accuracy, consistency, and integrity of program data across all service lines. This role plays a critical part in maintaining compliance, generating performance insights, and supporting data-informed decision-making. Key Responsibilities Enter…

Summary: Provide mentoring, coaching, soft skills training, and motivational support to help youth succeed in work and life. Key Responsibilities: • Provide one-on-one coaching to build confidence, resilience, and self-advocacy. • Support youth in navigating school-to-work and school-to-college transitions. • Celebrate milestones, recognize achievements, and build long-term engagement. •…