SERCO OF TEXAS - GULF COAST

Summary: The Education and Training Specialist is responsible for helping customers to develop and execute individualized education and training plans. The Specialist will work with the customer to administer skills and ability assessment and identify other pre-requisites to ensure successful completion of postsecondary education aligned with their long-term employment goals.

 Key Responsibilities

• Develop strong relationships with local postsecondary education and training providers to ensure up-to-date knowledge of programs offered, costs, academic schedules, as well as program efficacy and outcomes
• Be familiar with and augment the Gulf Coast Provider Network database with new and/or revised information regarding instructional programs across the region
• Aid customers in identifying sources of financial aid, including but not limited to Workforce Solutions scholarships, and promote financial literacy vis-a-vis student loans are potential earnings from their chosen vocation
• Conducts periodic follow up with customers during program tenure to promote retention and completion
• Conducts post-program follow-up with customers to verify academic and employment outcomes and identify areas for ongoing support to ensure successful transitions or re-entry into the workforce

 Qualifications

• Bachelor's Degree and two years' of experience in student affairs, student services, counseling, or professional academic advising preferably in a university or community college setting
• Demonstrated experience in a coaching and/or counseling environment or the transferable skills equivalent. Demonstrated ability to work collaboratively within department and with external partners. Excellent organizational and communication skills and be able to work well with students, faculty, staff, and employers. Experience working with a diverse workforce population
• Superior oral and written communication skills. Superior organizational ability; planning and managing responsibilities effectively. Superior interpersonal skills; ability to motivate and lead others

SPECIAL REQUIREMENTS:

• Must possess and provide a valid Texas Driver’s License and Automobile Liability Insurance as required by the State of Texas.
• Must have access to reliable transportation in order to travel within service area.

 Physical demands and work environment:

 The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

• PHYSICAL DEMANDS: While performing duties of the job, employee is occasionally required to stand; walk; sit; for long periods of time. Employee must be able to drive for extended periods of time. Employees must occasionally lift and /or move up to 25 pounds, must be able to set up display area.
• WORK ENVIRONMENT: Fast-paced, demanding both, physically and mentally, and in constant communication.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.

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Education and Training Specialist

JOB CODE: 13-1151